Privacy Policy
Effective Date: 1 / 27 / 2026
Joyaux d'Ellet ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, purchase our handmade jewelry, or interact with us in any way. By using our website, you agree to the practices described in this policy.
We collect the following types of information:
1.1 Personal Information
Name
Email address
Shipping and billing address
Phone number
Payment information (e.g., credit card details)
Account login credentials (if applicable)
1.2 Non-Personal Information
IP address
Browser type and version
Device type
Operating system
Pages viewed and time spent on the site
Referring website or source
1.3 Information You Provide Voluntarily
Messages, inquiries, or feedback sent through contact forms or email
Subscription details if you sign up
Information provided during promotions, surveys, or contests
We use your information for the following purposes:
2.1 Providing Services
Process and fulfill orders
Deliver products and provide updates on shipping
Manage your account, if applicable
2.2 Improving Our Website and Services
Analyze website performance and usage
Enhance user experience and design
Develop new features or offerings
2.3 Marketing and Communication
Send promotional emails, newsletters, or special offers (only if you opt-in)
Respond to inquiries or feedback
2.4 Legal Compliance
Prevent fraudulent transactions
Comply with legal obligations
Resolve disputes or enforce our terms and conditions
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that help us operate our website, process payments, deliver products, or perform analytics.
Legal Authorities: When required to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of the transaction.
We are to use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
Remember your preferences and settings
Understand user behavior on our site
Deliver personalized advertisements
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure servers and encryption protocols
Limited access to personal information
Regular monitoring for potential vulnerabilities
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction: Request access to the information we hold about you and correct inaccuracies.
Deletion: Request that we delete your personal information.
Data Portability: Receive a copy of your personal information in a structured, machine-readable format.
Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us at joyauxdellet@gmail.com.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing any information.
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.
If you are accessing our website from outside South Africa, please note that your information will be processed in accordance with the laws of South Africa, which may differ from your local regulations.
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Joyaux d'Ellet
Email: joyauxdellet@gmail.com
Address: South Africa, Johannesburg
Thank you for trusting Joyaux d'Ellet with your personal information. We value your privacy and are committed to ensuring a secure and enjoyable shopping experience.